Guest comments

Are we one of the Best Hotels in the Lake District?
Our aim is to be the best hotel in the Lake District, or even the best hotel in the UK! Prior to departure we leave a comment sheet in every room to see how we are living up to that aim - here are some of the recent comments:

"Travelling as we do and staying in a number of different places - I think you have it just about right and you deserve it to be busy and make your fortune!" - DH, Portsmouth, April 2014

"The Loft - what a fantastic room. Linthwaite itself, wonderful location combined with a warm welcome from all staff from the moment we stepped inside until the moment we had to depart. I can't fault anything (only the fact that it was a cloudy night so we could not take advantage of the telescope... but then, not much anyone can do about that!) - GH, Sheffield, March 2014

"Second visit and just as good! Excellent service from both management and service staff. Nice to see so many faces from last time - and some new! Food as ever stole the show! Chris and his team still the secret of the Lakes! You should have a restaurant in London!" - TA, Twickenham, March 2014

"Likes:
- Evening meal - outstanding
- Service - spot on
- Hot tub and view (very private)
- A proper mug for tea
Much preferred the stay here to recent trips to some five star hotels!" - MR, Morpeth, March 2014

"At Linthwaite we are a couple with names and most of the excellent staff address us by our names. This makes us feel that we are wanted here and are special. We appreciate that this same service exists to all guests. It is this ethos that the guest is important that sets Linthwaite above most others. The bedrooms are good (very clean!) and roomy but the highlight of any visit is the restaurant - the food is prepared with great care and presented superbly. We so enjoyed our first visit to Linthwaite that we returned this week for three nights. It was just as good!" - DJS, Ipswich, March 2014

"It has been a birthday weekend to remember! The service has been exceptional, staff delightful. Love the décor in our room, want to move in here." - GC, Cheshire, March 2014

"As with all good businesses - the major asset and driver is the workforce. All the staff here were very genuine. During our stay we had the most contact with the manageress and the young man from Hungary - both excelled. This quality does not come by accident, and the training of the staff is to be admired." - TM, Cheshire, March 2014

"We have stayed in many hotels before, but by far this has got to be the best. Right from our first step into the building we were greeted by the most friendly/assertive staff. The service has been truly amazing, very personal and the attention to detail immense. Your staff are an absolute credit to your establishment." - LR, York, March 2014

"We were so impressed with the level of service at the hotel. The staff knew exactly what to do and how to do it efficiently! We were spoken to by our names, we were made to feel welcome, and wanted. We cannot criticize the service it was so faultless!" - RJW, Leeds, March 2014

"Thank you for a lovely stay, the hotel is a secret little gem with the most beautiful views. From the outset, the standard of service is exceptional, and the standards of customer service set by the general manager dissipates throughout the team at the hotel. All the customers' needs are met without being intrusive to their stay from the 'show round' facilities, room turnover, service at breakfast, dinner and the bar. This creates a relaxed, friendly atmosphere in an aesthetic building - truly allowing a recharge of batteries! We must say that the food at dinner on the taster menu was truly amazing!" - LB, Warrington, March 2014

"The food and rooms are excellent, 5 star, but your pleasant staff makes it 6." - PS, Shropshire, March 2014

"Like:
- Staff! All brilliant, welcoming, full of character; always appropriate. Seamless service.
- Grounds. Stunning!
- Food. Just perfect.
- Ambience. Classy, warm, totally unpretentious.
- Rooms. Nothing fussy, comfortable and cosy." - JR, Hale, March 2014

"This is a very special hotel. The service is very efficient, and friendly without being overbearing. The food is just superb. The hot tub is amazing! This was a birthday treat and we both had a memorable time." - GB, Liverpool, March 2014

"The things we loved about our stay at Linthwaite:
1) The welcoming glow of the fireplace in reception.
2) The staff were friendly, courteous and professional.
3) Bedrooms are cosy and well appointed.
4) The lounge areas are warm, welcoming, relaxing, and comfortable. The views are incredible; one could easily find a comfortable chair from which to spend the afternoon taking tea and admiring the majestic views of Lake Windermere.
5) Breakfasts were a delight. The attention to detail in food preparation, the impeccable service and the beautiful surroudings made breakfast very special indeed.
My list could go on and on. Our stay was perfect. We came for some relaxation and we got it in abundance. Thank you to all staff for making our break one to remember!" - JH, Stockport, March 2014

"We have stayed many times in the Lake District and rarely return to the same hotel. We have made an exception for Linthwaite. The situation is magnificent, the hotel is extremely comfortable - the fires in the lounges, the seats in the restaurant, and the quality of linens stand out. The young staff are a delight and could not be more pleasant and attentive." - SG, Tyne, March 2014

"Our evening meal was magnificent. The dining room is warm and stylish. The service is exceptional and the quality of cuisine is OUTSTANDING. A wonderful evening. When I asked for a late checkout as my husband was delayed I was once again treated with kindness and caring. Thank you!" - SB, Leeds, February 2014

"We picked the Linthwaite as the reviews are faultless and the reputation locally is excellent! We have certainly not been disappointed and can add to the chorus of those who care about this place. As two sleep deprived parents, a night in a secluded and peaceful location was simply perfect and the relaxation in the bar during the afternoon was very much enjoyed. The restaurant was sublime and we felt relaxed in the fine surroundings but without feeling it was stuffy - service fantastic too!" - AR, Barrow-in-Furness, February 2014

"Liked:
- Gorgeous grounds and views
- Lounge areas
- Personal birthday card and birthday chocolate message at dinner table
- Amazing food, both choice and taste (orange souffle was my favourite). Like the pre-dinner drunk and gorgeous nibbles idea.
- Friendly staff
- DVD facilities
- Decor, fires
- Weather for tomorrow information
- General atmosphere
- Room shortbread." - KO, Stockport, February 2014

"We come to the Linthwaite hotel because we go to Scotland about four times a year and this is the nicest hotel to stop off at. The service and food are excellent." - MC, Westbourne, February 2014

"Our room lived up to our expectations with a dramatic view. All throughout the hotel was tastefully decorated to our liking. The staff are a credit to you, always attentive but not over bearing, so please don't change as you have the recipe for success." - DA, Kingston Park, February 2014

"This is our fourth visit and Linthwaite never disappoints. What else can we say, we are sure to return. The room, the service, the food, the relaxing atmosphere and of course the location probably make it our favourite hotel." - GG, Huddersfield, February 2014

"We have had such a lovely stay in this beautiful hotel. The food was fantastic, the service exceptional and the staff very helpful. Comfy beds, lovely room. There is nothing we can add really. The reason for coming is the Linthwaite." - MS, Keighley, February 2014

"This is our third stay at Linthwaite and as always everything was perfect! The food was out of this world. The most amazing thing is the service, my husband is coeliac and I have never known anywhere that goes the extra mile to cater for him like Linthwaite does. I very much doubt that we''ll stay anywhere but Linthwaite when we need a break away." - CH, Bradford, February 2014

"Recent visits to one star and two star restaurants, both in the Lake District and at Gleneagles, and I cannot see much difference, both in the quality and in terms of service. We look forward to returning!" - AC, Scotland, February 2014

"The hotel is beautifully decorated and the view from our room is fantastic. We think the service from the staff is brilliant and they were attentive. Food was wonderful, and we enjoyed everything.  The room decor was stylish and very clean. I liked the products in the bathroom and the nespresso coffee machine was an extra bonus. Fresh milk and water in the fridge was also a nice touch." - AB, Burnley, February 2014

"The attention to detail is second to none. The hotel itself is in a beautiful setting, with wonderful views overlooking the lake." - DD, Rotherham, February 2014

"A beautiful hotel, in a stunning setting and with an outstanding restaurant made all the more special by a fabulous staff team - attentive, helpful with a dash of humour!" - MM, Stockport, February 2014

"The staff have been amazing. From the minute we arrived we have been looked after. Every member of staff we have encountered have been polite, smiled all the time and couldn't do enough for us. They have made us feel very comfortable and relaxed." - LD, Cumbria, February 2014

"The hotel is a breath of fresh air. A lovely mix of contemporary and quirky! Quality decor and attention to detail, especially in the rooms, adds that touch of quality and atmosphere which is very relaxing." - AS, Darwen, February 2014

"We came to Linthwaite because we had been before and found the experience exactly as we wanted:
1. A fantastic position with wonderful grounds and great views.
2. A lovely building, beautifully cared for with rooms very well appointed with lovely extra touches - fresh milk in fridge.
3. A very warm welcome from friendly, helpful and attentive staff." - SC, Southport, February 2014

"After our wedding here in 2012, we have been back twice with my parents coming three times. We love the service, the quality of the rooms and the overall ambiance and feeling of relaxation we get at Linthwaite." - JV, Longridge, February 2014

"Staff training is obviously a priority - service was superb (friendly, attentive but not invasive). Love the fact staff are of different nationalities." - SC, Preston, February 2014

Our visit was quite 'random' for my husband's birthday, and seen in the Sainsburys magazine this was a lovely surprise and choice. We have felt pampered and attentively cared for by all the staff. The environment and rooms are beautifully arranged and decorated, being comfortable and practical. Simply; a cosy bolthole to enjoy." - SC, Derby, February 2014

"The atmosphere created is exemplary, from the simple attentive touches like a birthday card in the bedroom and the staff knowing and using our names. Very welcoming and unstuffy." - TR, Cheshire, February 2014

"We loved the service, friendly without being 'pushy'. Thought dinner was superb and equivalent to Northcote Manor, Devonshire Arms (our local Michelin stars) and Gilpin Lodge (from our previous experience)." - IMH, Lancashire, February 2014

"We wanted a relaxing weekend away and we have had that. Great hotel, great food, great views and great service." - AW, Inkberrow, February 2014

"Another great stay at Linthwaite! Heading home, happy, rested and full of good grub! The staff were attentive as always and we feel like we've been treated like royalty. Particular thanks to Marcin who has made our dinners and breakfasts that extra special and Rob - lovely guy, very relaxed, great attitude!" - MS, Stalybridge, February 2014

"Main impressions - beautiful hotel with stunning views, even in the rain! Nice decor and attention to detail. Service is friendly and attentive but not 'in your face' at all. It's been a real treat!" - KM, Colchester, January 2014

"I was especially impressed when a problem with the menu one evening was swiftly and professionally dealt with with no blaming of staff by staff which I know happens in other places. It is also excellent that staff in the dining room know about the food they are serving and that they have tasted it all - how about inviting your loyal customers to the tastings!! Martin was especially helpful with the dessert wine." - CP, North Yorkshire, January 2014

"This is our fourth visit and once again we have found the standard of service, meals, amenities and the quality of rooms to be consistently high. We find the ambiance of the hotel to be cosy, comfortable and relaxed and yet are impressed by the attention to detail in all aspects of the service, e.g. provision of umbrella both in room and by porch, personalised welcome in the room, service attentive but not intrusive." - MJ, Newcastle, January 2014

"We came to Linthwaite to celebrate a birthday knowing that the surroundings would be exquisite and the food would be amazing. The staff are outstanding from the housekeeping staff waiting staff and reception staff. Everyone is polite and greets you with a smile, they all seem genuinely happy and want you to be happy." - AW, Manchester, January 2014

"Have visited several times before and find the quality of food and level of service gets better with every visit." - CT, Halifax, January 2014

"This is our fourth visit to Linthwaite and we certainly will be back again in the future! The attentiveness of your staff, the way you are always 'personally' greeted and the care they all take to make your stay relaxing and enjoyable is outstanding." - MR, Wirral, January 2014

"We have been made comfortable and welcome by your staff. Your hotel is the best we've stayed in, and the standards are very high, thus making Linthwaite one of the best in the country. Attention to detail is second to none. The reason for coming here was because of your location, views across the Lake and peace and tranquility. Did a bit of research on your website and read very favourable reviews. Quite simply a stunning hotel." - RO, Chorley, January 2014

"We both enjoyed the personal service and attentiveness of the staff throughout our stay. Nothing was too much trouble for any of the staff and they were always warm, welcoming and friendly whilst remaining polite and professional. The service during meals was excellent and very polished, comparable with the better London hotels, and the management should be commended on their approach to training here. The atmosphere in the hotel and lounge is just right, hitting the right tones of relaxation and luxury." - WS, Cheshire, January 2014

"Most liked:
- Good food
- Friendly/caring staff
- Felt like we were being spoilt
- Lovely location" - WT, January 2014

"Linthwaite has a perfect blend of excellent high quality hospitality and friendly down-to-earth charm. The beautiful surroundings and wonderful staff (and delicious food!) make it a joy to visit and returning feels like coming home. I think it is a place in a million!" - MW, Australia, January 2014

"Room 21 where we stayed this time is probably the best hotel room we have stayed in and we have made the most of our room, and the hot tub of course." - EH, Lancashire, January 2014

"We had the most wonderful stay at Linthwaite for the wedding of our sister. The service was excellent, so many things were done before we realised we wanted to request it. The staff were friendly, polit, professional and were never intrusive, but always on hand to help." MJ, Lancashire, January 2014

"Thank you for another wonderfully enjoyable Christmas - our fourth! A warm, comfortable, friendly hotel; superb food from breakfast, through afternoon tea, to a gourmet every meal on three days and imaginative Christmas lunch on 'the day' itself - and above all, friendly, efficient and helpful people looking after us at all times throughout our stay. All co-ordinated with thoughtful, unobtrusive leadership. What more could we wish for!" - BS, Sutton Coldfield, December 2013

"We LOVED Linthwaite!" - LH, USA, November 2013

"This is our first visit to Linthwaite for almost 20 years. We came because it's a quiet, restful break. We enjoyed the food very much, breakfast is as good as anybodies. The room is just what we wanted. The service and the hotel are my highlight. Understated, very professional, friendly, and very welcoming. We shall come again for that." - RH, Shropshire, November 2013

"Fabulous and friendly reception staff - complimentary upgrade appreciated. Lovely nooks and crannies to chill out around reception rooms, warm with lit fires. More casual dining in terrace all set up with heater (nice touch). Surroundings beautiful, and so are the tarn and outhouse. All staff amazing. Decor and interior design stunning. We will be back - loved it, loved it, loved it!" - KM, Ayrshire, November 2013

"You have created a gem of a hotel, which is very impressive. The level of thought that has gone into providing such a wide array of comfort for your guests is appreciated. The staff are brilliantly trained, never too intruding but immediately available when needed. The cuisine speaks for itself, and we will be recommending this to anyone who will listen." - DS, Harrogate, November 2013

"We had another wonderful stay at Linthwaite, and our top reason for coming is simply there is nowhere else quite like it!" - LS, Preston, November 2013

"My main reason for staying here was due to the fact that I had been informed on many an occasion how special it was. I was not in any way disappointed. The place is fabulous. I have never stayed in such a pleasant and relaxed place. Location - 10/10, Staff - 10/10, Comfort - 11/10." - JG, Penrith, November 2013

"Absolutely one of the best hotel experiences I have ever had!" - BP, USA, November 2013

"We cannot think of any areas for improvement - you are all true professionals who clearly understand what it takes to be outstanding in your field." JA, Kent, November 2013

"What an amazing place... we loved it! The service is impeccable, friendly without being too informal, helpful without being over-facing. The attention to detail is a credit to the staff and management, the cleanliness and decor included. The hotel managers in particular deserve credit for their utter professionalism. The food is beyond exceptional! The hotel is a perfect exemplification of northern charm and etiquette - just the right side of informal! Well done to all!" - TP, Bradford, October 2013

"Many hotels offer a lot and miss the mark by a large margin. Linthwaite House exceeded expectations on every level. The room is fantastic, great views and a great atmosphere. The taster menu was delicious, with a great variance of tastes we may not have normally chosen. Service was a perfect mix between formal, friendly and efficient. In my wife's words, probably the best hotel we have stayed at." - PT, Appleby, October 2013

"The weekend was a birthday present to celebrate a 'milestone' birthday and was chosen because of Linthwaite's reputation for its unpretentious atmosphere, friendly and attentive staff and excellent cuisine. We experienced a thoroughly enjoyable weekend, and Linthwaite certainly lived up to it's reputation." - CMD, County Durham, October 2013

"The hotel has kept its character and the service and attentiveness as well as the friendliness of the staff was superb. The food was also excellent, as we remembered from our previous visits." - JA, Staffordshire, October 2013

“This is our third visit and the fact that we return again and again speaks for itself. The venue/gardens/rooms/staff and food are ‘outstanding’. Long may it continue. Thank you so much.”RH, Northumberland, October 2009

“Most liked: the personal attention and welcome back note from Sarah! The informality of the staff and the whole experience is like being wrapped up in a warm blanket... we never want to go home!”

“Just the right level of service/attention to detail and luxury. We HATE stuffy, pretentious places, but do like a touch of class.

"I have no idea how you manage to provide such a high level of service without stuffiness, but you do! We felt as if we were in a private house hosted by people who wanted to take care of our every need without intrusion. The restaurant staff were outstanding…the desk staff were incredibly helpful as well." - TH, California, June 09

"The presentation and quality of the restaurant dining was excellent, very impressed and very commendable. All the staff we have dealt with have been exceptionally polite and friendly and the service they provide is a credit to the hotel." - AN, North Yorkshire, October 2013

"I strongly believe that Linthwaite House is one of the best accommodation providers we have experienced. I also believe that you have some of the best and most professional staff in the accommodation industry." - CE, Australia, October 2013

"The attention to details are the well-kept gardens, good quality food and, most of all, the graciousness and kindness of the staff." FA, America, October 2013

"From the minute you step through the door, reception, housekeeping, food and all staff are a credit. Having travelled and stayed in many fine hotels, I would not hesitate to recommend your hotel. We will be back!" - EW, Glasgow, October 2013

"I don't think the internet pictures serve this place justice!" - MB, USA, October 2013

"We have thoroughly enjoyed our stay at Linthwaite and would highly recommend it. The hotel has a very homely atmosphere, and provides a very personal service. The staff were all extremely friendly and helpful, providing the perfect balance of attentiveness/interference." - ST, Lymm, September 2013

"All we can say is that we have thoroughly enjoyed our stay here. The staff have been particularly impressive and the food excellent. Quality of the room has been first class. We found the hotel on the internet and we are glad we did. Tempted to say we won't tell anyone else as we would like to keep this to ourselves - but we would recommend to anyone!" - CW, Hertfordshire, September 2013

"This hotel by far is one of the most wonderful places in the world... The staff were amazing and so helpful and caring (especially with my knee problem) - they always had a big smile. Food... simply THE BEST in the UK. I will highly recommend this hotel, thank you, thank you, thank you!" - LB, Peru, September 2013

"We've been delighted with all aspects of Linthwaite! Accommodation very comfortable, your service staff efficient and friendly, and your food is outstanding, especially your fish preparations." - MH, California, September 2013

"Brilliant as ever! Great staff and lovely room, all made our stay relaxing and luxurious. A perfect place to spend our honeymoon - we felt really special and looked after!" - TC, Manchester, September 2013

"Thank you for a fantastic weekend. This is our seventh visit to the Linthwaite and every time we have had a wonderful stay. The rooms are lovely, the food is fantastic and the staff are just 'brilliant' - nothing is too much trouble. You have made our anniversary very special." - MH, Burnley, September 2013

"Our lovely daughter stayed here a while ago and just knew we would love it. Indeed we do, and must compliment your staff who without exception do a wonderful job. There are so many small touches that make a stay memorable, and you have ticked all those boxes." - GS, Exeter, September 2013

"Wonderful weekend, outstanding service and food, we could not ask for more and we will be back. Of particular note was the service which was excellent without being stuffy - we felt more like a house guest than as if we were in a hotel." - AF, Stoke on Trent, September 2013

"A beautiful hotel, set in beautiful surroundings. Meals were exceptional but what really made the stay so enjoyable was the staff. So friendly, professional and polite - thank you. We shall be returning and definitely recommending to friends!" - GP, Blyth, September 2013

"Overall, Linthwaite is one of the best hotels we've stayed in. We would love to come back one day. A truly lovely experience." - MT, North Yorkshire, September 2013

"It is not often that my wife is satisfied with hotels. It is an indication of the hotel and the way that it is run that my wife has fallen in love with Linthwaite. We have particularly been made to feel 'at home' by Rob. His attentive, but not 'in your face', style has been great. We've had a very restful and peaceful stay." - OC, Oxon, September 2013

"10/10. Staff, hotel and grounds all fantastic - hard to find anything to dislike. Amazing food." - MP, Milton Keynes, September 2013

"The definition of a successful stay is when you are already planning your next visit. From Sally asking us on arrival if we needed a bed for our own dog, to Rob making it easy for us to eat our supper on the terrace and watch the sunset." - KDH, London, August 2013

"Everything about our stay was impeccable and the format of the wedding reception was one of the best we've been to." - PF, St Helens, August 2013

"It has been a fabulous stay. The tasting menu was exceptional, as were all the staff. Always attentive, but unobtrusive. Top reason for coming was the wedding of Emily and Owen, which was one of the best we have ever attended. Couldn't fault the service." - DF, Sheffield, August 2013

"Overall, a fabulous hotel and setting. The attention to detail is obvious and makes for a wonderful experience. We would recommend." - BW, Builth Wells, August 2013

"Exceptional stay in a wonderful hotel. The location is stunning. Sitting on the terrace, enjoying lunch shortly after our arrival, we knew we had made the right choice of venue. We can not find fault with anything - the rooms, central areas and grounds are all fabulous. Our evening meal last night was delicious."- KG, Barnsley, August 2013

"The result of the mistake by S** Hotel is that we will now only stay here in the future!! The service, room, facilities and food were all excellent - can't think of one thing that we would have changed. What a lovely treat our stay has been - will recommend to our family and friends. Thank you!" - LM, Warwickshire, August 2013

"Our reason for journeying to the Lakes was to mark the occasion of our 50th wedding anniversary on Saturday 17th August. The Northern Belle from Euston to Oxenholme did not disappoint - absolute luxury. On arrival at Linthwaite Hotel, we were attended to by very efficient and polite staff, who throughout our weekend, maintained the high level of detail. The accommodation was most comfortable, again high standard, all detailed to perfection." - EGB, Berkshire, August 2013

"We have all thoroughly enjoyed our stay here - sadly only one night, however service and food were exceptional. Outstanding from the first greeting - we will highly recommend Linthwaite. Congratulations!" - SL, Australia, August 2013

"The accommodation, food and service are, in my view, of the highest order. All the staff I have had contact with are most helpful and anxious to make guests welcome. This has been a most pleasant weekend break and I have no 'least liked' comment to make. My reason for the visit was that it was part of the 'Orient Express' break and I believe that the standards here will maintain most people's view of what Orient Express represented in the past and still continues to do." - AM, Truro, August 2013

"The whole ambiance was of a peaceful, well-run hotel. Well-mannered and attentive staff, helpful with all things. Excellent food. A good place to unwind and rest up for a few days in people's busy lives. Good to be away from the more busy areas." - JC, Crathorne, August 2013

"- Top reasons for coming:
  • the clear and concise copy on your website, efficient confirmation and fast check-in.
  • Always a smile on your staff's faces, no matter what time of the day. They are attentive but never intrusive.
  • Excellent food and good range of drinks.
  • Good location, decent WIFI.
  • Room: clean, good bathroom cleanliness and amenities." 
DS, Singapore, August 2013

"Simply the most elegant and gorgeous hotel I've ever stayed in. Thoughtful, kind and attentive staff. I've loved every minute and only regret we are not able to stay longer to fully experience everything the Lake District and England has to offer. This is a real-life fairytale." MF, Ohio, August 2013

"Thank you everyone! 'Faces are more important than places.' However, this is such an amazing place.. The service is very good, there are so many little things that create perfection - we love it!" DW, Whistanley, August 2013

"The top reason for coming here is that we found your hotel and your hotel's food highly regarded on network information sites and in guide books in Japan. In addition, we considered the location of your hotel as the best to view a lake with excellent mountainous setting. We were perfectly satisfied with your kind, careful and sophisticated service, as well as it's location and excellent view, as expected. We were specifically charmed by your private tarn, small paths, and beautiful flowers and green fields surrounding your hotel." IS, Japan, August 2013

"It's really difficult to say what we liked most, but the excellent, relaxed style of your staff makes for a wonderful, relaxing time for your guests. Nothing is too much trouble and their professionalism is first class. The wonderful surroundings and views make the experience of staying with you a delight.  We will be back and I'm definitely not leaving it so long this time. First rate."  AC, South Yorkshire, July 2013

"Meals were an enjoyable experience - a trip to the gym will be essential!" HL, Londonderry, July 2013

"A five star place!" KK, Missouri, July 2013