Guest comments - Are we one of the Best Hotels in the Lake District?

Our aim is to be the best hotel in the Lake District, or even the best hotel in the UK! Prior to departure we leave a comment sheet in every room to see how we are living up to that aim - here are some of the recent comments:

"We much appreciate the friendly and efficient staff, they were the best thing about the stay, closely followed by the lovely setting, the comfort and the beautifully prepared food." CS, Keswick, May 2013
"Of course, the location and grounds are perfect, on a beautiful day it would be easy just to stay here and enjoy the views from the terrace. The thing that really stands out for us though is the quality of your staff; efficient, friendly and genuinely concerned to make your guests' stay as enjoyable as possible. They really are first class." MM, Cheshire, April 2013
"Most liked: Welcome from Zoe, real fire in reception, staff generally are exceptionally friendly and they create a lovely atmosphere. Did not get the name of the lady who took our order etc. on Saturday evening and again on Sunday morning, but she was lovely, so friendly and, that word again, professional. It gives such reassurance and instils confidence. Also makes the visit so much more enjoyable." AO, Edinburgh, April 2013
"Top reason for coming: Ross & Amy's marriage. Most liked: friendly, helpful, efficient staff. The environment is beautiful, despite the weather. The room is comfortable, well furnished, well decorated and meets all our needs. No traffic noise, peaceful, conductive to relaxation. So lovely to have our room tidied and bed turned down in the evening. Earl Grey teabag left this morning, how thoughtful." IL, France, April 2013
"Much as I try, and I hate to say that, nothing really matches up to Linthwaite. I keep trying others... but we still come back!" CW, Lincs, April 2013
"Your staff, without exception, were first class. Top marks in how they have been recruited and trained. All of them made us feel very welcome and do understand what the concept of service is all about." GN, Bucks, April 2013
"To savour the Lakes en-route to Alnwick. Linthwaite is everything it says "on the tin" and more. The hotel, interior, exceptional service and memorable food, and all in a magical setting with amazing views." MO, Kirkside, April 2013
"Communications between staff appeared to be seamless and outcome with calm, friendly, but outstanding service in call departments. Special thanks to Stephen who made us very welcome." PG, Hamps, April 2013
"We have had a very relaxing few days staying at your beautiful hotel. We look forward to a return visit. Most liked the hotel itself, with all the comfortable and delightful furnishings and of course the stunning view from the conservatory/terrace. Your staff are a credit to you." SM, Lincolnshire, April 2013
"I have never been in a room this perfect. The bed was exquisite, every texture in the room is of the highest quality. The bathroom couldn't be any cleaner, big points there! I would recommend this hotel to anyone who would like to visit the area. There is nothing I can think of that I least like, you have given us a very pleasant stay. If I ever get married this is the hotel on my list!" MB, Netherlands, March 2013
"This was our 4th visit. You have maintained your high standards and superb hospitality on every occasion. It's hard to put into words but there is a special atmosphere at Linthwaite to which many things contribute: the delicious and interesting food with wonderful intense flavours, the view and location, the calm relaxed environment, the attention to detail that personalises our stay like the hand written welcome note and that staff always know our names and remember odd things about our previous stays, the decor and facilities, the fact that the hotel is generally well cared for, but most of all the exceptional quality of the staff who are true professionals and all of them always make us feel completely welcome and that nothing is too much trouble!" CP, North Yorkshire, March 2013
"The service has been outstanding. Everyone took time to talk to us and they seemed genuinely concerned that we were having a good time. They always remembered our names too, so we did not feel 'anonymous' like you can in so many hotels. The general decor and ambiance of the hotel is lovely and the natural scenery breathtaking. Then there is the food... there are no words to describe how fabulous it all was. Least liked? There isn't anything at all - except for the wellies in the porch that don't have a size 3! This is a truly exceptional hotel and we hope to be back!" MW, Chester, March 2013
Just a brief word to say "thank you" once again to all the staff for making our stay absolutely wonderful. We are thirty years married tomorrow so what started as a snowed off birthday treat for my wife in January became a brilliant double celebration for us. I can safely say that yours is the nicest hotel we have ever stayed in. It is made by the fantastic quality of the food, the rooms and the location but principally by the staff who were friendly, attentive and genuinely interested in our well being.  GW, Feb 2013
"The two night stay has been excellent. No negative points. Staff have been polite and very efficient and friendly, would definitely recommend to others. Hotel lovely and clean. 'Mini' our little Jack Russell has also enjoyed her stay. Great to stay in a hotel that also welcomes dogs. Have found the local walks/info leaflets useful. Hope to visit again soon!" RG, Darwen, August 2012
"Location of the hotel is stunning. Am struggling to find anything which requires improvement apart from the weather but there's not a lot you can do about that!" NN, Poulton-Le-Fylde, August 2012
"Enjoyed our stay here, a warm feeling throughout the hotel - a home from home." MP, August 2012
"Most Liked - comfort, especially large hot towel rail. Convenience, especially mirror and plug sockets for hair dryer etc. Thoughful touches like fresh milk in fridge and water. Food, very good indeed. Wine, an impressive cellar. Beer, liked the choice of local ales. Friendly obliging staff - service always great!" VF, Berkshire, July 2012
"The reason we always return - personal service and attention to detail. Andy and Sarah are the perfect hosts, always there with a smile and always willing to help - nothing is too much trouble. Your new addition James is a lovely, pleasant gentleman and the rest of your staff provide excellent service." JL, Brighouse, July 2012
"As always a fantastic stay. Our wedding anniversary was very memorable. The staff are very welcoming, the food exquisite and an extra special touch was when we were treated to a sugar sign with happy anniversary written in chocolate. I can onlu say thank you! The Loft Suite is magnificent, allowing us the romantic setting a 10th wedding anniversary needs!" JW, Blackpool, July 2012
"A fabulous stay - wonderful staff and room was really comfortable. We will return! This is a very special hotel." ML, Wembley, July 2012
"The room was very clean and comfortable, hotel was very serene. Staff were all very helpful and friendly and the service was outstanding. Hotel grounds are beautiful." AG, Cumbria, June 2012
"Most liked: 1. That the staff take the time and trouble to know your name and room number so that you feel like a welcome guest not someone to tolerate. 2. Professional and attentive service that is unobtrusive. Least liked: LEAVING!!
Lake District, mid June: Wet, windy, chilly. Linthwaite House Hotel, mid June: Warm, welcoming, friendly. An oasis of peace, and service in a world where these values seem less and aless appreciated." JT, Worcestershire, June 2012
"Our thanks for thoroughly spoiling us during our stay, we have really enjoyed the warmth and informality of your welcome, whilst maintaining a high degree of professionalism and very high standards. A particular thanks to 'The Room Team' who kept our lovely room beautifully and Sarah & Andy and Ben & Andrew for their friendliness. WE look forward to our next visit!" JC, May 2012
"Staff - Staff - Staff - Incredible!!" RT, USA, May 2012
"Wonderful attentive service and fantastic food. Compliments to the chef." KR, Australia, May 2012
"We enjoyed our stay very much, the service was excellent, the food was delicious and the view from our room/the terrace is unsurpassable! Just wish we could have stayed longer - even the weather was lovely! We will be back!" EP, Manchester, May 2012
"Excellent from start to finish." LB, Cheshire, May 2012
"After 5 nights at Linthwaite in celebration of our 1st wedding anniversary, I really am being taken home kicking and screaming" What an amazing stay - we've been truly spoilt rotten! The food, service, atmosphere - everything - absolutely 5 star! Thank you in particular to Andy, Sarah, Iain and Ben for looking after us so wonderfully and making it feel a real home from home. Hats off to the new chef - we are returning home truly stuffed and happy! Thank you for everything - Linthwaite House Hotel never fails in creating happy memories for us!" KS, Stalybridge, May 2012
"We had a wonderful visit - just too short. Beautiful grounds and view. Everyone was very guest orientated. Food was very good - flavorful with good portion size." TG, May 2012
"We have thoroughly enjoyed our stay and would recommend this hotel to friends and family. We like your attention to detail. The service was first class. The food incredibly good." SC, Nottinghamshire, April 2012
"Our third visit and another fabulous stay, how you keep such a high standard is amazing. Would like to single out 2 members of staff for extra praise - Jessika for her professional but kind approach to our room requirements. Ben in the restaurant for his friendly, knowledgable attitude towards us during our stay." MT, Northampton, April 2012
"We were very impressed with our stay at Linthwaite, from arrival, the staff were friendly and attentive, and made you feel very welcome. We liked that the hotel was unpretentious and not 'stuffy' like some four star establishments. The dinner was lovely, as was the breakfast." VR, Maghull, April 2012
"This is our 7th stay at your lovely hotel, and once again its been a truly memorable one! The food was excellent as always, as was the service. We look forward to returning again soon. Thanks for your hospitality and keep up the good work! P.S. Loving the new terrace!" NP, Cheshire, April 2012
"Our expectations of your hotel, as described on the web site, were fully met. The room was well appointed, the service was excellent and the food very good. In truth, there is nothing that we did not like during our stay." JW, Wirral, April 2012
We had a very enjoyable stay at Linthwaite House. It is a beautiful place and the service is very professional with lots of personal touches. We look forward to staying at Linthwaite again." MM, Hale, April 2012
"Great stay! Food amazing. Service excellent and friendly. Proposal package was everything I hoped for, girlfriend was overwhelmed. Could not fault the hotel in any way." MG, Bexley, March 2012
"Absolutely fabulous stay only one criticism - we only stayed one night! We'll hopefully return in the not too distant future. Food amazing, hotel stunning and the staff are a credit to you." VL, Liverpool, February 2012
"From the minute we saw the hotel we loved the surroundings, the cost comfort of the lounge conservatory. Our room was fabulous, spotlessly clean, comfortable bed. Breakfast was everything we could want and dinner was equally good. Service was second to none by all staff who were pleasant, helpful and friendly. I would reccommend it, thank you for making our stay special." AD, Durham, February 2012
"Food fab - service exceptional. Restaurant run like finely honed machine. Setting amazing. Lovely clean room, lovely comfy bed. Relaxed and informal - great!" SW, Whitehaven, February 2012
"Very welcoming, felt 'at home' right away. Friendly and attentive service. Clean and comfortable room with thoughtful themed decor. Excellent food with imaginative vegetarian options. Enjoyed the option of in room massage. We even enjoyed a very damp walk to the tarn! Lovely grounds, pity about the weather but the comfy lounges were very much appreciated." EO, Lytham, February 2012
"It's been a few years since our last visit to the Linthwaite - we hoped that it would be as good as we remembered and were not dissappointed! What we love about this hotel is it's 'unstuffy' and very welcoming atmosphere. The staff are friendly, professional and very efficient. The food is simply superb - we have been very impressed that your standards have been maintained and improved upon. Well equipped bathroom and bedroom facilities - I'm delighted that you now have duvets as standard in all rooms - I always found the blankets too heavy in past visits. Many thanks for listening to previous requests! Thank you for a very welcoming return to the Linthwaite. P.S. love the views from your seat in the woods!" KA, Durham, February 2012
"We have really enjoyed our 10th anniversary stay. The room was spacious and lovelym especially the view, privacy and the hot tub were great! As always the staff have been courteous, friendly, discreet and professional - special mention to Dejan and Andrew, restaurant staff, and assistant manager, Iain! The food was beautiful, exciting menu and great service. We have had a wonderful, relaxing break and hope to return for our 6th visit soon. Thank you." AC, Derbyshire, February 2012
"The food was exceptional as was the service. We loved the views and the decor of the hotel - we have stayed in many hotels, including Raffles and this is one of our favourites. Thank you, we will be coming back." AA, Devon, February 2012
"Positives - gluten free! Very impressed with how well you have accomodated my partner - nothing removed from menu options. Service - staff really friendly and very helpful, nothing has been too much trouble. Food Excellent. Hotel was a nice mix of formal and informal. No negatives, had a great time and will happily recommend."MM, Gloucestershire, February 2012
"We've had a very enjoyable stay at Linthwaite House. Everything was perfect - excellent accomodation, room, food and service - Quality! Loved the conservatory - lovely ambiance - log fires." JL, Durham, February 2012
"Thank you all for another lovely stay! We are always made to feel so welcome here by your very professional team of staff. I was celebrating my brithday here this time (as well as Valentines Day!) and it's the little touches that made all the difference. The dinner was wonderful as always!" DC, Altrincham, February 2012
"The hotel and service are excellent. I am particularly impressed by the staff, whom you don't feel are overly fussy or hovering, but who are always there if you need anything. They are also friendly, and down to earth!" RB, Harrogate, February 2012
"Staff welcoming and pleasant as usual and dinner outstanding. Have tried to find something to be grumpy about as I can normally do grumpy quite well, however I have failed to find anything. We look forward to returning." PH, Lytham, December 2011
"Fabulous podition, view, gardens and tarn - swimming was tempting even in December! Food delicious of course, perfect portion sizes and great to see a proper vegetarian menu! Staff attentive, courteous but always friendly - particularly liked those with a sparkle in their ete. Great Finnish waiter! Selected this hotel because the person who answered the phone was helpful, knowledgable, bright and lively. We have had a glorious time here - difficult to fault." MP, North Yorkshire, December 2011
"Everything was first class, can't wait to come back again! I like the quirkiness, the solicitude of all the staff without being 'in your face' or obsequious. I cannot find fault." SB, Poulton-le-Fylde, December 2011

What the Press say

Adam Raphael - co-editor of the Good Hotel Guide lists 10 hotels which serve supreme cuisine with a good night's sleep. Linthwaite was included. "Memorable desserts and an excellent cheese list littered with regional specialities" Sunday Times November 12 th 2006
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What our Guests say

"Communications between staff appeared to be seamless and outcome with calm, friendly, but outstanding service in call departments. Special thanks to Stephen who made us very welcome." PG, Hamps, April 2013
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