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Guest comments - Are we one of the Best Hotels in the Lake District?

Our aim is to be the best hotel in the Lake District, or even the best hotel in the UK! On departure we leave a feedback form for comments in every room to see how we are living up to that aim - here are some of the recent comments:

"We enjoyed our stay very much, the service was excellent, the food was delicious and the view from our room/the terrace is unsurpassable! Just wish we could have stayed longer - even the weather was lovely! We will be back!" EP, Manchester, May 2012
"Excellent from start to finish." LB, Cheshire, May 2012
"After 5 nights at Linthwaite in celebration of our 1st wedding anniversary, I really am being taken home kicking and screaming" What an amazing stay - we've been truly spoilt rotten! The food, service, atmosphere - everything - absolutely 5 star! Thank you in particular to Andy, Sarah, Iain and Ben for looking after us so wonderfully and making it feel a real home from home. Hats off to the new chef - we are returning home truly stuffed and happy! Thank you for everything - Linthwaite House Hotel never fails in creating happy memories for us!" KS, Stalybridge, May 2012
"We had a wonderful visit - just too short. Beautiful grounds and view. Everyone was very guest orientated. Food was very good - flavorful with good portion size." TG, May 2012
"We have thoroughly enjoyed our stay and would recommend this hotel to friends and family. We like your attention to detail. The service was first class. The food incredibly good." SC, Nottinghamshire, April 2012
"Our third visit and another fabulous stay, how you keep such a high standard is amazing. Would like to single out 2 members of staff for extra praise - Jessika for her professional but kind approach to our room requirements. Ben in the restaurant for his friendly, knowledgable attitude towards us during our stay." MT, Northampton, April 2012
"We were very impressed with our stay at Linthwaite, from arrival, the staff were friendly and attentive, and made you feel very welcome. We liked that the hotel was unpretentious and not 'stuffy' like some four star establishments. The dinner was lovely, as was the breakfast." VR, Maghull, April 2012
"This is our 7th stay at your lovely hotel, and once again its been a truly memorable one! The food was excellent as always, as was the service. We look forward to returning again soon. Thanks for your hospitality and keep up the good work! P.S. Loving the new terrace!" NP, Cheshire, April 2012
"Our expectations of your hotel, as described on the web site, were fully met. The room was well appointed, the service was excellent and the food very good. In truth, there is nothing that we did not like during our stay." JW, Wirral, April 2012
We had a very enjoyable stay at Linthwaite House. It is a beautiful place and the service is very professional with lots of personal touches. We look forward to staying at Linthwaite again." MM, Hale, April 2012
"Great stay! Food amazing. Service excellent and friendly. Proposal package was everything I hoped for, girlfriend was overwhelmed. Could not fault the hotel in any way." MG, Bexley, March 2012
"Absolutely fabulous stay only one criticism - we only stayed one night! We'll hopefully return in the not too distant future. Food amazing, hotel stunning and the staff are a credit to you." VL, Liverpool, February 2012
"From the minute we saw the hotel we loved the surroundings, the cost comfort of the lounge conservatory. Our room was fabulous, spotlessly clean, comfortable bed. Breakfast was everything we could want and dinner was equally good. Service was second to none by all staff who were pleasant, helpful and friendly. I would reccommend it, thank you for making our stay special." AD, Durham, February 2012
"Food fab - service exceptional. Restaurant run like finely honed machine. Setting amazing. Lovely clean room, lovely comfy bed. Relaxed and informal - great!" SW, Whitehaven, February 2012
"Very welcoming, felt 'at home' right away. Friendly and attentive service. Clean and comfortable room with thoughtful themed decor. Excellent food with imaginative vegetarian options. Enjoyed the option of in room massage. We even enjoyed a very damp walk to the tarn! Lovely grounds, pity about the weather but the comfy lounges were very much appreciated." EO, Lytham, February 2012
"It's been a few years since our last visit to the Linthwaite - we hoped that it would be as good as we remembered and were not dissappointed! What we love about this hotel is it's 'unstuffy' and very welcoming atmosphere. The staff are friendly, professional and very efficient. The food is simply superb - we have been very impressed that your standards have been maintained and improved upon. Well equipped bathroom and bedroom facilities - I'm delighted that you now have duvets as standard in all rooms - I always found the blankets too heavy in past visits. Many thanks for listening to previous requests! Thank you for a very welcoming return to the Linthwaite. P.S. love the views from your seat in the woods!" KA, Durham, February 2012
"We have really enjoyed our 10th anniversary stay. The room was spacious and lovelym especially the view, privacy and the hot tub were great! As always the staff have been courteous, friendly, discreet and professional - special mention to Dejan and Andrew, restaurant staff, and assistant manager, Iain! The food was beautiful, exciting menu and great service. We have had a wonderful, relaxing break and hope to return for our 6th visit soon. Thank you." AC, Derbyshire, February 2012
"The food was exceptional as was the service. We loved the views and the decor of the hotel - we have stayed in many hotels, including Raffles and this is one of our favourites. Thank you, we will be coming back." AA, Devon, February 2012
"Positives - gluten free! Very impressed with how well you have accomodated my partner - nothing removed from menu options. Service - staff really friendly and very helpful, nothing has been too much trouble. Food Excellent. Hotel was a nice mix of formal and informal. No negatives, had a great time and will happily recommend."MM, Gloucestershire, February 2012
"We've had a very enjoyable stay at Linthwaite House. Everything was perfect - excellent accomodation, room, food and service - Quality! Loved the conservatory - lovely ambiance - log fires." JL, Durham, February 2012
"Thank you all for another lovely stay! We are always made to feel so welcome here by your very professional team of staff. I was celebrating my brithday here this time (as well as Valentines Day!) and it's the little touches that made all the difference. The dinner was wonderful as always!" DC, Altrincham, February 2012
"The hotel and service are excellent. I am particularly impressed by the staff, whom you don't feel are overly fussy or hovering, but who are always there if you need anything. They are also friendly, and down to earth!" RB, Harrogate, February 2012
"Staff welcoming and pleasant as usual and dinner outstanding. Have tried to find something to be grumpy about as I can normally do grumpy quite well, however I have failed to find anything. We look forward to returning." PH, Lytham, December 2011
"Fabulous podition, view, gardens and tarn - swimming was tempting even in December! Food delicious of course, perfect portion sizes and great to see a proper vegetarian menu! Staff attentive, courteous but always friendly - particularly liked those with a sparkle in their ete. Great Finnish waiter! Selected this hotel because the person who answered the phone was helpful, knowledgable, bright and lively. We have had a glorious time here - difficult to fault." MP, North Yorkshire, December 2011
"Everything was first class, can't wait to come back again! I like the quirkiness, the solicitude of all the staff without being 'in your face' or obsequious. I cannot find fault." SB, Poulton-le-Fylde, December 2011
"We have always found a great welcome - the staff have a good balance of attentiveness without being overly 'fussy'. We have enjoyed all the meals we have had, and unlike many restaurants the food lives up to the expectations. Love the location and appreciate the well maintained grounds. All in all a very good 'feel good' place and whenever we visit the Lakes our No1 venue - highly recommend to all our friends." PC, Sheffield, December 2011
"Really enjoyed our stay, probably our best so far at the Linthwaite. Food and service remain fantastic. Staff feel a bit more relaxed during our visit this time which was nice. Only concern is the bath in bedroom 4, it's just too good! Could have spent our whole stay in it relaxing and watching TV!" SJ, York, December 2011
"Personal nature of the service and that it is so efficient and friendly without being fussy is a big plus for us. The food is fantastic as well and we look to the Linthwaite as our rest and relaxation break away from our very busy working lives. Will definitely be back again." CG, Cheadle, November 2011
"This is my second time here and I really enjoy the whole experience. I like the 'non typical hotel' feel of the place." MC, November 2011
"For us staying at Linthwaite is a real treat. We always feel so comfortable, and able to relax during our stay. A big strength of Linthwaite is the staff who try to remember your name, and are always polite and professional. Food, as always GREAT." JC, Worcestershire, October 2011
"Thank you for such a lovely stay (and for the upgrade to a Preferred room!). Thank you for the lovely personal touches to help us celebrate our 25th wedding anniversary - a card in our room, good wishes from staff and our beautiful decoration at dinner. You made a special weekend even more special! This was our first (hopefully not our last) visit. Your staff, every one, are fantastic, nothing is too much trouble and they are genuine and very professional. We've had a very comfortable stay, this is a lovely hotel and we were made to feel welcome from the minute I telephoned to enquire about rooms. Very happy to recommend Linthwaite to anyone. P.S. Wonderful food, portions just the right size. Love the breakfast menu!" C & J S, Wiltshire, October 2011
"My wife and I just stayed with you for the weekend, in Room 4, and we had the most perfect time. It was my intention to complete your feedback form before we left, which I can still do if you would like me to, but I didn’t get the chance and it would be wrong of me to let the moment pass without saying anything to you at all, so I will email instead. We loved your hotel. Rarely has a hotel not only matched expectations on actual arrival but exceeded it to such a degree. Your Room 4 is quite stunning. The view was fantastic and the bathroom was, I believe, the best bathroom that we have ever stayed in – and we have stayed in quite a few!! The food, service and general feel of the hotel were all quite superb. We needed a weekend away from it all, just to switch off for a while, and we certainly got one." JH, Gloucestershire, August 2011
"What can one say? A bit of heaven on earth might be a little over the top, however on the other hand, it must be one of the nicest places that anyone could ever stay." MM, Canada, August 2011
"We would like to thank the staff at the hotel for making this the most enjoyable experience we have had. The receptionist was extremeley helpful, the bar and restaurant staff were so polite and just an absolute pleasure. Even the gardner gave us some directions on where to go to get the best view of the grounds - these may seem like little things but it's the little things that really count to make somewhere different than the rest. Room/grounds/seating areas absolutely beautiful - cannot wait to visit again." MM, Liverpool, July 2011
"Room 21 - WOW!! Really special. Amazing view, decor, bathroom - and the hot tub and terrace are gorgeous. Can't fault anything. Linthwaite is still our favourite place in the world. Well done to lovely Andy and his team for maintaining such high standards and delighting us on every visit. Just brilliant." ET, Milton Keynes, May 2011
Overall a fantastic weekend, very pleasant staff and a wonderful hotel." JM, Glasgow, March 2011
"At night the candles and fires added a lovely romantic feel to the lounge areas." AB, Clitheroe, March 2011
"I can quite honestly say that I have never stayed in such a gorgeous room ever before. The Loft Suite is fantastic, so modern, roomy and spacious. I felt totally relaxed as soon as I stepped into the room." MH, Cumbria, March 2011
"From the moment we stepped out of the car and saw the view and the very warm reception we received in the hall we knew we would enjoy our stay - how right we were." DH, Liverpool, March 2011
“It is hard to know which deserves the more praise, the excellence of the table of the friendliness and efficiency of all the staff. Congratulations to all concerned.” KP, Durham, February 2011
“Another fabulous stay! Our meal was just outstanding, we think each visit can’t be better than the last - and then it is!” GL, Cheshire, February 2011
“As first time visitors to Linthwaite on recommendation of our daughter who has visited on two occasions, everything has been exemplary. It has been a pleasure to chat with all your staff. We cannot see that you need to change anything. Keep the cheerful and happy staff and the superb food!” MT, Huddersfield, February 2011
"Particularly appreciated the quiet, attentive staff. Gardens beautiful, even in February. Small birds flitting to and fro a harbinger of spring to come. Peace and quiet and wonderful dining. Can't think of a single thing to go on the 'least liked' list." MC, Edinburgh, February 2011
"We have thoroughly enjoyed our stay at this wonderful hotel, from the exquisite cuisine, the friendly front of house staff, to the housekeeping. We hopefully will be back in the near future and would recommend the hotel to anyone planning to visit the Lake District. The attention to detail in marvellous. We stay in many hotels in the UK and abroad and I can say genuinely this has been the best and the most comfortable in our experience." RL, Wiltshire, January 2011
"... The thing that sets you apart from the rest is the attention to detail and the quality of service." LM, Colne, January 2011
"We felt very comfortable from the moment we walked in and saw the lovely fires. Coming in from a very wet day this made such a difference. We have only booked for one night and we picked you the blue. The evening meal tonight has been a lovely experience and we shall certainly return. The staff are very friendly and efficient." GU, Ormskirk, November 2010
"Well, where to begin? I guess 'Linthwaite does it again' pretty much sums up our stay. As always when you do something for a second time there is always the apprehension that things won't be as good or go as well as the first. I couldn't have been proved more wrong, Linthwaite made our second wedding anniversary more perfect than I could have hoped for. Last year we stayed in the Loft Suite and were blown away by everything - the customer service, the interior design, the food, the facilities in the room. By the time we got home after our stay we had decided already to come back this year, and this time decided to try the Luxury Lake View room. What an excellent choice. It is now our favourite room of all the hotels we have ever stayed in!" VK, Scotland, November 2010
"A beautiful house in a stunning setting. Staff were friendly and courteous from the warm welcome at reception through to the polite and helpful waiters at dinner and breakfast. Dinner was well presented, tasty and much nicer than a recent meal at a Michelin Star restaurant in Jersey." JH, York, October 2010
"We have been coming here for years and every visit seems to be an improvement on the previous. This was probably the best yet. We like: bottled beer, food - desserts were superb, friendly efficient service, lebanese red wine, unfussy, comfortable, attractive bedroom, free bottled water, flat screen TV, modern bathroom, wild gardens and pathways, delicious cream teas, reading lights in room, fire in room!" IG, Hertfordshire, August 2010
"There is little to nothing which I could suggest to help you improve on what we consider perfection. You have an immediate advantage of a beautiful property in wonderful gardens and with magnificent views. The food is lovely (please pass compliments to the chef and other kitchen staff) but what is the icing on the cake is the staff, who are consistently polite, helpful but most of all HAPPY!!" TB, Clitheroe, June 2010

What the Press say

"Jenny Needham kicks off her walking boots and laps up a bit of rest and relaxation on the edge of Windermere.
 
It was a cold, cold day in mid-January, and the car park at Linthwaite House hotel was full. The comfortable lounges were abuzz. And that evening, almost every table in the two atmospheric dining rooms was taken. Not bad for a hotel in winter, in this country, in the middle of a recession.
 
So whats the secret recipe? Well, theres the convivial atmosphere; the efficient but unstuffy service; the absolutely scrumptious dishes cooked using locally sourced ingredients and the lovely views of Lake Windermere from the wraparound conservatory.
 
Theres the location, on a quiet hillside a stones throw from busy Bowness; the extensive grounds with their own tarn; and the comfortable bedroom suites. On a cold, cold weekend in mid-January, it was the perfect relaxing retreat and we loved it.
 
The 30-bedroom hotel is owned by Mike Bevans, who says hes been in the business for ever. He worked in Brighton for most of his early career, before heading for the Lakes to help develop the Langdale estate timeshare business. When that was taken over, he decided to move on.
 
For the first time in my life, I was jobless and someone said, Why dont you buy your own hotel? So, probably quite foolishly, I sold my house and got some backers. After looking at about 45 properties east of Windermere location is everything he stumbled upon Linthwaite. It was the perfect place: a bit out of town but with 14 acres and wonderful views of the lake.
 
It was a prime site, says Mike. After all, we are selling peace and tranquillity, a respite for people from their busy daily lives; thats what we do. The hotel was originally built as a five-bedroomed house at the turn of the 20th Century, probably as a rural bolthole for a wealthy Lancashire mill owner and his family. By 1990, it had become a rather unprepossessing two-star hotel, okay, but deadly dull, says Mike.
 
We had a budget of £250,000 and spent almost double that completely renovating it. And what a transformation. We didnt want it to look like an archetypal country house hotel with swags and chintz and that was the brief to the interior designer, says Mike. The outcome was Raffles-meets-Ralph-Lauren, a style which has evolved over the years into something a bit more contemporary without losing any of its charm.
 
As you enter the hotel, theres a carved mahogany fireplace with crackling fire in the hall in an effort to be green, the logs come from the woods just outside the sitting rooms are unflashy and comfortable with huge piles of magazines and tables fashioned from old travel trunks. The little bar just off the sitting room has a fish tank embedded in the wall.
 
There are two dining rooms, one the former billiards room, which leads onto another. Here, two walls decorated by someone with a mirror fetish reflect back the flickering flames from the candlelit tables.
 
Our bedroom was neutral, calming and comfortable, with a huge dressing room squeaky-clean bathroom and enormous bed.
 
Upstairs again is the magnificent 56 square metre Loft Suite with glass roof for star-gazing, the perfect retreat for honeymooners. At the front, the terrace is undergoing something of an extension and decking is being added. We want to take advantage of the views and encourage non-residents to come up and have lunch outside in the summer, says Mike.
 
In the hallway theres a row of brightly coloured wellies in different sizes which can be borrowed when you want to wander through the landscaped wood to the summer house by the tarn. It was once used as a reservoir for the
Storrs area of Bowness and is fed by natural springs. Gung-ho guests are welcome to swim here in the summer. Ive been in when its really hot, says Mike. The water is so pure you can drink it as you swim.
 
As it was still winter, a swim didnt really feature in our plans, so we wandered down into Bowness and took a 50p ferry ride across the lake for a walk. The Windermere Ferry the only one in the Lakes to carry cars takes about 15 minutes to cross from Ferry Nab just south of Bowness to Ferry House at Far Sawrey. Back in Bowness later that day, we did a spot of shopping. Naturally, every other outlet is an outdoor clothing store and the woman in Edge of the World who sold me some much needed gloves asked where we were staying. Linthwaite, I said. Lucky you, she replied.
 
Ironically, for a hotel in the heart of walking country, Linthwaite does everything in its power to persuade you to kick off your walking boots and forget about the great outdoors. Asked about the secret of a running a successful hotel, Mike says: Its so important you dont intimidate people. Even though I hate the phrase, you have to make them feel at home. Thats why my business is called The Unstuffy Hotel Company.”" - Jenny Needham, Northern Echo, January 2012
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What our Guests say

"What can one say? A bit of heaven on earth might be a little over the top, however on the other hand, it must be one of the nicest places that anyone could ever stay." MM, Canada, August 2011
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