"The service has been outstanding. Everyone took time to talk to us and they seemed genuinely concerned that we were having a good time. They always remembered our names too, so we did not feel 'anonymous' like you can in so many hotels. The general decor and ambiance of the hotel is lovely and the natural scenery breathtaking. Then there is the food... there are no words to describe how fabulous it all was. Least liked? There isn't anything at all - except for the wellies in the porch that don't have a size 3! This is a truly exceptional hotel and we hope to be back!" MW, Chester, March 2013